Thursday, 2 February 2012

The correct way to Display Customer Testimonials on a Small Business Website

By David Dischler


The small business websites owners always explore cheap ways to build a reputation and credibility for their web sites. You may be utilising the website for ecommerce purposes or for pushing your offline business activities. But it is always vital to stimulate the possible clients and persuade them to avail the products or services offered by your business.

There are plenty of buyers who decide about subscribing to a particular web site primarily based on the comments and reviews posted by its existing clients. The testimonials posted on your site will be exceedingly effective in highlighting the quality of the services and products based mostly on the level of customer satisfaction. But the testimonials must be posted in a correct way to increase the web sales volume of your business.

A web-master must be selective while posting testimonial on his website. You can't post each testimonial received from the present clients. Therefore , you have to evaluate the received testimonials and choose the ones that will appeal to the possible customers. A future client will decide about placing an order when he is related to the posted testimonials in a far better manner.

While posting testimonials on your site, it is highly important to mention the full name and locale of the purchaser. The info will make the best impression on the minds of the future customers and persuade them that the testimonial is written by a real and actual person. You may also consider including the photographs of the shoppers as a part of the posted testimonials. But you need to contact the customer and get their consent before posting their personal information on your business internet site.

It's also critical to work on the content and format of the testimonials. You must post the testimonials composed with complete sentences instead of a few words. Similarly, you can remove the relevant sentences from a drawn-out letter penned by a customer and post the sentences on your business web site to impress the possible buyers.




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