Saturday 5 May 2012

Researching A Lot Of The Most Common Sales Techniques Used By Sash Window Sales People

By Nathan Madeley


Every homeowner at one point in their life will want to change out their windows. This is when they go to a window store to pick out a new selection of windows, and a clerk will be there to make contact with the customer. Several customers enjoy the fact that they have an employee dedicated to their sale. Homeowners are starting to know some of the most common sales techniques used by sash window sales people.

First Contact

Customers who are looking to replace windows in their home will often go to a window supply store. There will be employees waiting to help them. Many times, clerk will take turns with assisting customers who enter the store. When they make initial contact with a consumer, they will ask the customer for basic information to see if they are serious or not about buying windows. Then they will ask them if they have any questions, and that they will be right there for them if they come up with any questions in the meantime.

Couples Buying Windows

When couples enters the shop, they are assigned to a clerk to assist them in their journey. The employee will ask a lot of questions, so they can see who answers the most of them. This will let the employee know who will be making the final decision in buying the windows.

Parents with Kids

Parents often times take their children to the store. Commissioned clerks will often ask questions like a kid does to their parents. The questions they ask are usually two questions in one, so they try to close the sale. One example is will they be putting their order on credit, or will they be paying out-of-pocket.

Silence

If a clerk has experience, they will remain in the background until the customer is ready to ask questions. This will show to the customer that there is no pressure in buying the windows. Once the clerk determines that the customers are ready to order is when they will speak up.

Up-selling the Customer

In commission-only jobs, clerks will always ask the customer if they want to upgrade their product. This will result in a higher commission for them, and a happier customer. One example would be to have the customer upgrade their single glass windows with double glazed windows.

When dealing with some of the most common sales techniques used by sash window sales people, customers have to be ready once they step in the door. Most clerks will smother the customer with questions, unlike the experienced ones. It is crucial that the customer lays down the rules when working with a commissioned employee. This is so the customer does not spend more than what they budgeted.




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