Friday, 2 March 2012

Loan Servicing Software Offers A Loan Management Solution

By Melanie Stokes


Most everyone has discovered mortgage servicing, but few understand exactly what it is and just how it influences a homeowner's mortgage as well as the lenders. This kind of servicing handles and procedures financial transactions such as accepting and recording the payments including late payments and assessing claims or liens linked to the property.

Other duties of a service include determining the variable rates of interest that are used for adjustable rate loans and make payment on insurance and taxes from the escrow accounts that have been setup. They also negotiate workout packages and adjustments to the event of the default. Supervising or conducting the process of foreclosure is another function the service can provide.

The mortgage industry has faced lots of good and the bad the past few years. Many changes have occurred, plus some of those changes involved the mortgage servicing facets of most mortgages. Homeowners have become frustrated when their mortgage continues to be transferred to another financial institution. Often the mortgages are improperly handled resulting in extreme difficulties for that homeowner.

Homeowners believe the service provider is their lender. They could be the lender, however, many times the beneficial rights are sold to investors. These rights include the payments of both principal and interest on the mortgage under consideration. The investors include some well-known names in the market as well as those that deal with mortgage securitization transactions.

Recently, some mortgage servicing companies happen to be suspected of unsuitable business practices. Among the pitfalls associated with the practice is the fact that payments are not remitted towards the account. Extra fees are then charged to the homeowner and may lead to foreclosure whether it continues. It could be a simple administrative error, or it may be deliberate misappropriation of funds.

Another practice that can be detrimental to the homeowner happens when the servicing company charges fees for inspections and collection letters. They may also charge additional interest to the homeowner. However they have no legal right to demand the extra fees and interest. The servicing companies can also manipulate the homeowner's account in order that it appears to be in default when it truly is not.

Mortgage transfers are only a way for the original mortgage holder -- often a bank -- to make money. But you do have rights with regards to mortgage servicing. For example, the terms of the loan can't be changed. Also, there's a grace period which means there is no penalty should you accidentally send the payment to the old bank. Plus there is a complaint resolution process in case something happens.

Please be aware that it is essential to keep thorough records of payments with copies from the checks or money orders used to make the payments. By doing this you can reconcile your records using the service provider payment history. Check the billing statements completely for any unwarranted fees or uncredited payments. Saving all of your payment documentation can help resolve any complaints to your benefit.




About the Author:



No comments:

Post a Comment