Friday 30 December 2011

Cloud PBX

By Yvonne Brixey


For years, phone systems have been just one more worry to plague business owners. Maintenance, new lines, and managing calls all become tremendous headaches, which is why the Cloud PBX phone system, using VOIP technology, has become increasingly popular since it's invention.

What exactly is a Cloud PBX phone system?

Cloud PBX is a phone system which uses VOIP technology to make everything work more smoothly. VOIP stands for Voice over technology, and it is what allows Cloud PBX to be so effective. The online calling programs like skype and google chat were some of the earlier uses of VOIP. What Cloud PBX has done is they've applied the advantages of VOIP and online calls to the physical phone handsets we are used to today.

In fact, this is the reason Cloud PBX is named Cloud PBX- Cloud refers to the fact that instead of using physical telephone wires it uses an internet- or cloud- connection to make all calls possible. This may seem like a random change, making Cloud PBX an alternative to conventional phone systems instead of an advantage. However, the fact that Cloud PBX functions with only a high speed internet connection gives business owners and employees a boost in effectiveness and functionality.

Take a moment to think about why this may be. One of the earliest identified reasons why Cloud PBX has such an advantage over other phone companies and businesses is that maintenance for Cloud PBX is simple. In fact, maintenance for Cloud PBX isn't even something business owners need to worry about. Maintaining telephone wires can be a headache when dealing with extreme weather or construction, but with Cloud PBX neither of these factors affect the stability of your phone system.

Cloud PBX is also better for business because Cloud PBX allows a business to flourish, instead of holding it back. What does a productive business do over time? It expands and grows. As a business gains new employees and moves to new locations, it gets harder to manage telephone lines, which calls get directed where, and to keep everything interconnected. Cloud PBX eliminates each and every one of these concerns. Once a new office is opened or a new employee is hired there is no need to lay new telephone lines. or to worry about what is connected where. All that is necessary is to hook a new Cloud PBX handset. Once that is accomplished, you are set and all worries about maintenance and growth are over.

As far as mobility is concerned Cloud PBX is also the best option for any business telephone system. In fact, there are two ways in which Cloud PBX is more mobile than any other system out there.

The first way in which Cloud PBX eases mobility is that when one employee or staff member needs to relocate to a different cubicle, office building, or even state or country, they can simply take with them the same Cloud PBX handset. They will be able to keep their old phone number and therefore lose less calls.

The second way Cloud PBX allows for mobility is that Cloud PBX allows you to connect multiple phones to one Cloud PBX system. In other words, you can receive each call on a cell phone, Cloud PBX handset, and virtual soft phone.

Try Cloud PBX today and experience for yourself the benefits it's waiting to bring to your business. Cloud PBX




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